Shipping Policy

Thank you for shopping with CiliaLight Shop! We aim to provide an easy and reliable delivery experience for all our customers. Please read the details of our shipping policy below.

📦 Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

🌍 Delivery Timeframe

We offer standard shipping worldwide. The estimated delivery time is:

• 15 business days from the day your order is shipped

Please note: Delays can occasionally occur due to customs processing, weather, or logistics issues beyond our control.

🚚 Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order anytime using our Order Tracking Page.

🌐 Shipping Locations

We currently ship to most countries around the world. If you have questions about shipping to your location, please contact us.

💡 Shipping Costs

We offer free standard shipping on all orders.

❗ Lost or Delayed Shipments

If your order hasn't arrived within the estimated time (15 business days), please contact us. We’ll investigate and offer a replacement or refund as needed.

📬 Contact Us

If you have any questions regarding shipping, feel free to reach us at [email protected] or through our Contact Page.

Last updated: May 2025